Contents of this article
- 1.How to restore factory password on vivoy67
- 2. What should I do if I still have a password after entering recovery in vivo?
- 3. A password is required to clear all data when the vivo phone enters flash mode.
- 4. A password is required to clear all data when the vivo phone enters flash mode.
How to restore factory settings password in vivoy67
When restoring factory settings requires a password: if "Find Device" is not turned on, the lock screen password must be verified, and if "Find Device" is turned on, the vivo account password must be verified.
How to handle if you forget your lock screen password:
Situation 1: If you enter the wrong password multiple times, there is no "Forgot Password" option:
(1) Turn off the machine, press and hold the volume up button and the power button for about 5 seconds to turn it on, press the volume button to select Recovery, press the power button to confirm, click "Clear Data", after clearing, the lock screen password can be cleared; if it is turned on The "Find Device" function has been disabled, and the vivo account and password need to be verified after restarting.
(2) If the device search function has been turned on, you can try to use another device to open the vivo cloud service webpage - enter the vivo account password - search for the device - clear the device - click "OK" to reset, clear all data, and then clear Lock screen password.
Scenario 2: If you enter the wrong password multiple times, there is a "Forgot Password" option: If you enter the wrong lock screen password 5 times in a row on the password input interface, there is a "Forgot Password" option on the screen. Click "Forgot Password" and fill in the previously set password. Verify the answer and modify the lock screen password; if you forget the answer to the lock screen security question and have turned on the find device function before, you can try the cloud service to clear the data and reset the password.
Note: If the device search is turned on and the network is stable, you can enter the vivo cloud service web page - search device - to perform "data backup" (only contacts, schedules, atomic notes/notes and other data can be backed up, backup is not supported) pictures, videos);
Scenario 3: If you cannot reset the lock screen password by clearing all data, please bring the device, ID card, and purchase voucher to the vivo customer service center for processing.
Customer service center address: Enter vivo official website/vivo mall APP--My--Network inquiry or vivo official website web version--Scroll down to the bottom--Service support--Service network inquiry--Select a province or city to query the customer service center address.
Warm reminder: It is recommended that you call the service center staff in advance before going to ensure that the staff go during normal working hours to avoid empty runs and pay attention to safety on the way there and back.
Scenario 4: If you forget your vivo account and password, you can go to the vivo official website/vivo mall APP--My--online customer service or the vivo official website web version--slide to the bottom--online customer service and enter the manual customer service to enter the consultation and appeal.
What should I do if I still have a password after entering vivo recovery?
To restore the phone to factory settings, you need to enter the lock screen password or vivo account password. If you forget the password, you can bring your phone, ID card, and valid purchase voucher to the service center for processing. Enter the browser and search the vivo official website--Service--Service Center-- View all--Select a province or city to check the local service center address and contact information.
Password is required to clear all data when vivo phone enters flash mode
Clearing all data requires entering a password:
1. If a lock screen password is set and "Find Devices" is not turned on, only the lock screen password needs to be verified;
2. If you have set a lock screen password and "Find Devices" is turned on, you need to verify your vivo account password to exit the search device, and then verify the lock screen password.
If you forget your lock screen password and vivo account password, please follow the following methods:
Based on consumer privacy and information security, the lock screen password needs to be manually set and confirmed by the consumer and stored locally on the phone through an encryption algorithm. The phone does not have the function of automatically setting a password or changing the password, and vivo/iQOO does not have the ability to obtain the phone lock screen. Once the lock screen password is forgotten, you will not be able to unlock the phone and retrieve the data in the phone.
If you enter the wrong password too many times on the lock screen, a reminder will be displayed on the screen to inform you that your phone is locked. First, please carefully recall whether you have changed your password on your own, or whether your password has been changed by a relative or friend. If you still cannot unlock your phone after trying several times, please try the following methods.
1. Confirm whether to use multi-user (applicable to OriginOS 1.0/Ocean system)
Check whether you are currently a sub-user or guest on the lock screen. Since the data between users is independent of each other, the set password cannot be shared. You can switch to the corresponding user and try to unlock it. Switching method: Click the user name and select the corresponding user.
*Note: If the user name is not displayed on the lock screen, it means that the sub-user or guest is not enabled on the phone.
2. Reset the phone through cloud service
If you have turned on the "Find Phone" function on your phone before forgetting your password, you can try to access the cloud service web page through other devices, log in to your vivo account and enter the "Find Phone" page, select "Data Backup" to back up the data to the cloud service , and then select "Clear phone." This will clear all data from your phone, including passwords. If the "Find Phone" function is not turned on, but the phone can currently be unlocked through biometrics (fingerprint or face unlock), you can first connect the phones and transfer the computer version backup data to each other, then open the cloud service APP to turn on the "Find Phone" function, and log in On the cloud service web page, enter the "Find Phone" page and operate "Clear Phone".
*Note:
① The "Data Backup" on the search phone page can only back up contacts, text messages, schedules, notes and other data that supports automatic synchronization to the cloud service. It does not support the backup of photos and videos. Please confirm the data backup status on the cloud service web page after sending the command. . If the photos and videos have not been backed up in the cloud service, the photo and video data will be lost when "clearing the phone".
② If the screen displays the words "To protect data security, all functions can only be used after unlocking", it means that some functions of the phone have been disabled. In this scenario, the phone will not execute relevant instructions sent by the cloud service web page, such as data backup, clearing the phone, etc. instruction.
3. Reset the phone through Recovery mode
Some models can use Recovery mode to reset the phone, which will erase all data on the phone, including passwords. If you backed up your phone data before forgetting your password, you can restore the relevant data after resetting your phone. If the data has not been backed up, the data on the phone will not be retained, and once the data is cleared, it cannot be restored.
Step 1: Turn off your phone
Press and hold the power button until the power off slider or button appears on the screen, drag the slider or click the button to turn off, and then wait for a minute to ensure that the phone is completely turned off.
Note: If you have previously turned on the "Lock screen requires unlocking to shut down" function of your phone (Settings
> Security > Lock screen requires unlocking to shut down), you need to enter the lock screen password to shut down the phone. At this time, you can press and hold the power button and the volume down button
at the same time for more than 10 seconds to force restart the phone. When the phone restarts with a black screen, follow the subsequent steps. You can also wait for the phone to run out of power and then turn it off. If it is charging, follow the next steps.
Step 2: Put your phone into RECOVERY mode
1. When the phone is turned off or restarted, before the screen turns on, press and hold the power button and the volume up button at the same time for 3 to 10 seconds until the word FASTBOOT is displayed on the screen and release the buttons.
2. Press the volume down button to move the cursor to "Enter RECOVERY" and press the power button to confirm entry until the word RECOVERY is displayed on the screen. At this time, the phone has entered RECOVERY mode.
Step 3: Clear data (only supported by some models)
1. Select "Clear Data" on the RECOVERY mode interface, and then select "Clear All Data". At this time, the phone data will be cleared. Please wait patiently for the clearing to complete.
2. When the screen displays the message Clearance Successful, select "Return" to return to the RECOVERY mode interface, then select "Restart", and then set up and use the phone.
*Note: After resetting the phone using Recovery mode, if you enter the activation interface (display: Activate device), it is because the phone has turned on the "Find Phone" function. Enter the correct vivo account and password to enter the system. If you forget your vivo account password, you can click here to try to reset it.
4. Go to the service center for processing
If you still cannot unlock your phone through the above methods, please bring your purchase receipt and mobile phone to the vivo customer service center to flash and unlock it. After the service center flashes the phone to unlock it, all data in the phone will not be retained.
Password is required to clear all data when vivo phone enters flash mode
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1.首先打开手机，在手机桌面上找到设置图标并点击进入，下一步在设置页面里找到“指纹、面部与密码”选项点击，然后在此页面中找到“开启锁屏密码”选项点击进入。2.下一步在手机上输入相同的密码两遍，之后手机会自动跳转到设置安全问题的界面，然后再将安全问题重新设置一边即可。3.将手机关机，在手机关机之后按住音量+键和电源键进入到RECOVERY模式，接着控制光标选择清除数据按钮，然后在点击电源开关键。4.之后手机就会进入到清除数据的页面，在这个页面中选择清除缓存选项，然后在点击用电源开关键即可。5.之后控制音量键选择到除所有数据的选项，下一步点击电源开关键确认，这时手机将会弹出请输入解锁密码的对话框，随后输入密码即可。
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